Delivery Policy

All of our orders are being shipped from USA or China. We made as many happy customers as many orders we shipped. You simply have to join our big family.

We ship to most countries worldwide, for all domestic and international packages. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

All orders will take approximately 3-5 business days to process. Our shipping time is usually within 7-12 business days to the USA, and 12-19 business days to other countries. However, it may take up to 20 business days to arrive depending on your location and how long it takes to get through customs. Kindly note that the delivery time will vary during holidays or limited edition launches.

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.

 

Note 1: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at support@zzsales.com as soon as possible.

Note 2 : Every country has a tax threshold: the amount where a person begins paying taxes on an imported item. Taxes and duties vary for every item in every country and it should be paid by the customer.

 

CHANGES ON ORDERS

Buyers are allowed to make changes to orders placed, within 12 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 12 hours of making their purchases.

Buyers are not allowed to cancel their purchases after the orders are placed.