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Privacy Policy

Thank you for visiting JOOLA.com (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your information when you use our website. By using our site, you agree to the terms outlined in this policy.

Please also visit our Terms and Conditions section establishing additional use, disclaimers, and limitations of liability governing the use of our website.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide when using and placing orders on our website, such as your name, email address, and contact details.

1.2 Age Restriction: Our website is intended for users in the USA who are 18 years of age or older. We do not knowingly collect or solicit personal information from individuals under 18.

1.3 Duration: We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless otherwise required by law. For example, we keep your account profile information for as long as you keep your account, but, we may keep your order history longer to comply with legal obligations.

2. How We Use Your Information

2.1 We use collected information for the following purposes:

  • Providing and improving our services
  • Personalizing your experience
  • Communicating with you
  • Analyzing website performance
  • Processing transactions and delivering the purchased product or service requested

2.2 Access to Data: You have the right to request access to your data and have it changed or deleted.

3. Cookies

3.1 Cookies: By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings and cookie consent form.

4. GDPR

4.1 Non-Applicability: As a company located in Maryland, USA, and intended for users in the USA, we do not specifically target or process data subject to the General Data Protection Regulation (GDPR).

5. California "Do Not Sell My Info"

5.1 Opt-Out: California residents have the right to opt-out of the sale of their personal information. We do not sell your personal information.

6. Information Sharing and Disclosure

6.1 Third Parties: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6.2 Third Party Links: Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies; please proceed accordingly. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Security

7.1 Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

8. Changes to This Privacy Policy

8.1 Updates: We may update this Privacy Policy to reflect changes in our practices. The date of the latest revision will be indicated. This policy was last modified on November 20th, 2023.

Contact Us

We welcome questions, comments, and concerns about our privacy policy and privacy practices. If there are any questions regarding this privacy policy you may contact us using the information below:

Phone: (301) 816-3060
Email: info@joola.com